I was reassured yesterday as to why I use TransAct for my merchant services. Not only do I have a direct contact but I have someone that can help, and help quickly, when I need something.
In addition to credit card processing, I also take electronic checks. The maximum limit I initially selected was well beyond what I anticipated I would ever need. Yesterday, I received authorization for a large, new client payment. This payment was above my preset limit. I emailed Mary Ann the error message I received. Within minutes she replied and told me what it meant and offered assistance. I asked if she could raise the limit and if so how long it would take to become effective. Within hours she advised that the request was being reviewed and then approved. Within hours I was able to process the full payment.
You cannot get service like this anywhere else!
Thank you, Mary Ann!
OwnerSteve Cohen Bookkeeping Services
I hired TransAct to set up my company to be able to take credit cards. I must admit they made it very easy and painless she took care of all the details and was always in contact with me during the time it took to set everything up. I would recommend TransAct to anyone. Thank you for all the help.
I just want to say a BIG thank you to Maryann at TransAct. I love our new mobile swiper…so much cheaper than Square and very easy! Maryann has always provided us with the best customer service! I would highly recommend the mobile swiper and Transact to any small business or big business for that matter…5 star service!
TransAct provides a service that requires integrity, honesty and extensive knowledge of Merchant Services. They have all three of these qualities efficiently intact. I have known MaryAnn Robinson for about 8 years and she is a concerned and quality person in business and family. I have placed my Merchant Services account with her and anyone who needs an eye in the sky in a business that is so sensitive in nature, you would make an intelligent decision to contact TransAct.
“One year after opening my center, I transferred my credit card processing services to TransAct. Their features and low rates could not be beat. The transition was seamless and effortless. Onboarding was fabulous. MaryAnn, the owner, walked me step by step through the training process ensuring I understood all features of the system especially as I was a new business owner. To this day, nearly four years later, if I have a question, MaryAnn is there to answer it promptly – every time! She goes out of her way to call and check up on me. She genuinely cares that I am pleased with the credit card processing system and that all is running smoothly and as expected. TransAct comes highly recommended by me. I couldn’t ask for better service. ” T.w.
You can’t have one without the other. Transactcc.com is a great Merchant Services company that has worked with us for over 8 years. The fees are very reasonable and your ability to use a wide variety of debit and credit cards is great.
Mary Ann Robinson has to be one of the friendliest and most helpful representatives of any company we have ever worked with. Some of the dumbest questions ever have been presented and she has responded with true grace and aplomb. Scream “HELP” and Mary Ann is calmly directing you towards the needed goal.
We look forward to continuing the extraordinary teamwork.
Billijean S Hobson
OwnerMax Revenue Corp
Never knew how much accepting Credit Cards could change our business
After 20 years in business a contracting company decided to accept Credit Cards. The owner recently shared with us “I did not realize how many people love to use their credit cards. It has helped our business in many ways!
Transact is who I work with and they have been a huge help for me – simply integrating one of their free payment buttons to the bottom of my web page has allowed me to get paid usually the day of invoicing, sometimes within minutes!