Mary Ann Robinson has to be one of the friendliest and most helpful representatives of any company we have ever worked with. Some of the dumbest questions ever have been presented and she has responded with true grace and aplomb. Scream “HELP” and Mary Ann is calmly directing you towards the needed goal.
Never knew how much accepting Credit Cards could change our business. After 20 years in business a contracting company decided to accept Credit Cards. The owner recently shared with us “I did not realize how many people love to use their credit cards. It has helped our business in many ways!
"TransAct provides a service that requires integrity, honesty and extensive knowledge of Merchant Services. They have all three of these qualities efficiently intact. I have known MaryAnn Robinson for about 8 years and she is a concerned and quality person in business and family. I have placed my Merchant Services account with her and anyone who needs an eye in the sky in a business that is so sensitive in nature, you would make an intelligent decision to contact TransAct."
"I just wanted to let you know how much we appreciate your credit card processing. We can rest easy knowing that it is safe and secure. Whenever I see a business using the ...., It discourages me from making a purchase as my experiences with it have not been the best. I had my credit card swiped by one and then I checked my bank only to find out that someone had been using my credit card in another state. It was the worst experience as I felt extremely violated. I hope that everyone understands the value in your service, especially if they understand the damaging effects that can be caused by someone else having their credit card information. Thank You again"
"We are very happy having switched to the TransAct CC processing system, it has made the processing and tracking of CC transactions much simpler. The set-up and training was very quick and easy - and having a team of people providing excellent customer service is invaluable and has made my job much easier!"
"The primary difference between working with TransAct verses a bank is the incredible level of personalized service provided. Other benefits include lower rates and a deep understanding of our franchise business model. When calling our bank, I was lucky to speak with a human being let alone someone that knew how to assist with questions. Mary Ann and TransAct offer a completely different experience. Phone calls are actually answered, voicemail messages are returned, and emails promptly responded to.
"Starting up my small business, I had a thousand things to worry about, but establishing credit card payment processing wasn’t one of them…because I chose TransAct. From the beginning, MaryAnn was friendly, helpful, patient, responsive and knowledgeable. She quickly processed and approved my account application, worked around my busy schedule to arrange a training date and time convenient for me, then patiently walked me through all facets of TransAct’s user-friendly website while explaining how to change default settings, process refunds, and other features. Whenever I had questions, MaryAnn was there to answer my calls and emails in short order. You have enough to worry about during your startup phase, let MaryAnn and TransAct take credit card processing off your plate."
"I just want to say a BIG thank you to Maryann at TransAct. I love our new mobile swiper…so much cheaper than Square and very easy! Maryann has always provided us with the best customer service! I would highly recommend the mobile swiper and Transact to any small business or big business for that matter…5 star service!"
"I hired TransAct to set up my company to be able to take credit cards. I must admit they made it very easy and painless she took care of all the details and was always in contact with me during the time it took to set everything up. I would recommend TransAct to anyone. Thank you for all the help."